Shipping Policy
Your order is processed and shipped from China. Orders are processed within 2 business days of purchase, but may be subject to delay during sale periods and new drops. USPS standard shipping takes approximately 2-7 business days for domestic deliveries.
Standard international shipping takes approximately 7-21 business days for international deliveries. There are options available for expedited shipping at checkout.
All shipping costs are non-refundable.
We are not responsible for customs or import taxes. If a package is refused for any reason, the customer is responsible for reaching out to us and attempting to have it delivered again. We will not refund a customer if their order is refused.
If billing and shipping addresses are provided in a language other than English, your order will be subject to a delay or cancellation.
You will always receive an email once your order is processed as well as a tracking number.
For any further questions please email: amjewelry2021@gmail.com
Please note all delivery times are estimates provided by the shipping courier and cannot be guaranteed. However, we will do our best to send your package as soon as possible.
Changes To Orders
Once an order is placed, we cannot add, remove, or change any items/addresses in the order.
Incorrect Addresses
In the event that a delivery address is submitted incorrectly when an order is placed, AM JEWELRY assumes no responsibility and cannot ship out a replacement package or refund these orders.
If you realize that you submitted an incorrect address at the time of your order, please email us through our Contact Us page to notify us immediately. We can only correct the address if the order has not been shipped out yet.
Lost or Stolen Packages
We assume no responsibility for lost or stolen packages and cannot ship out any replacement packages or refund these orders.
Customs, Duties and Taxes
Note to International Customers: AM Jewelry is not responsible for any customs and taxes applied to your order. Taxes (VAT) and/or custom duties on orders may be applicable upon arrival into recipients' countries. Please make prompt payment of custom fees so delivery can proceed smoothly.